ANALYSIS BEFORE DESIGN | PERFORMANCE & LEARNING
I ask the questions nobody has thought to ask yet.
Most organizations know something isn't working. Fewer know why. I work with leaders to get underneath the surface of organizational challenges by asking the questions that haven't been asked yet, examining what's actually getting in the way of performance, and helping determine the right path forward. Sometimes that's a learning solution. More often it's something else entirely.
MBA in Leadership & Strategy · MS in Instructional Systems
MY WORK
Strategic case studies
01
Learning Program Audit
A hospitality organization suspected their training wasn't working. They were right, but not for the reasons they thought. A systematic audit surfaced five high-impact opportunities that had been invisible to the team closest to the work.
Key outcome: 5 high-impact improvement opportunities identified
02
New Hire Training Transformation
Time-to-competency was too long and nobody had asked why. A diagnostic redesign of the onboarding program cut ramp time by 50% across two business units — three days faster per new hire.
Key outcome: 50% reduction in time-to-competency
BACKGROUND
I'm drawn to the work that happens before solutions get decided. Diagnosing organizational challenges, identifying root causes, and helping leaders determine the right path forward. My background spans performance consulting, organizational effectiveness, and learning strategy across technology, global operations, and customer experience.
Grounded in an MBA in Leadership and Strategy and an MS in Instructional Systems and Human Performance, I've worked alongside executives, operations directors, and frontline leaders from startups to Fortune 500 enterprises.