Analysis Before Design | Performance & Learning Consultant
I start with the business problem and work backward.
Most people build solutions before they understand the problem. I come in earlier and ask the questions that surface what's actually getting in the way, before anyone decides what to do about it. That might lead to a learning solution. Or a process fix, a communication gap, a structural problem. The diagnosis determines the direction.
I've done this across healthcare, technology, and global operations — working alongside executives and frontline leaders to close real gaps and drive results that show up in the numbers.
MBA in Leadership & Strategy · MS in Instructional Systems
MY WORK
Strategic case studies
01
Learning Program Audit
A hospitality organization suspected their training wasn't working. They were right, but not for the reasons they thought. A systematic audit surfaced five high-impact opportunities that had been invisible to the team closest to the work.
Key outcome: 5 high-impact improvement opportunities identified
02
Learning Operations Infrastructure
A healthcare organization supporting 200+ employees across 15+ specialties had no standardized learning infrastructure. Built the foundation from the ground up — reducing development cycle time by 30%.
Key outcome: 30% reduction in development cycle time
03
New Hire Training Transformation
Time-to-competency was too long and nobody had asked why. A diagnostic redesign of the onboarding program cut ramp time by 50% across two business units — three days faster per new hire.
Key outcome: 50% reduction in time-to-competency
BACKGROUND