I partner with organizations to solve performance challenges through strategic learning solutions.
My approach goes beyond training to address root causes—combining business strategy with learning science to design scalable solutions that drive measurable impact.
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Whether optimizing learning operations, transforming capability programs, or building performance frameworks, I deliver results that matter to your business.
Expertise
Learning Strategy & Operations
Design and optimize learning infrastructure, from intake processes to performance measurement systems, ensuring your learning function scales efficiently and delivers business value.
Performance Consulting
Diagnose root causes of performance gaps and architect comprehensive solutions that address systems, processes, and capabilities—not just knowledge deficits.
Capability Transformation
Transform onboarding, training programs, and development initiatives to accelerate proficiency, reduce attrition, and create measurable business impact.
Featured Work
Strategic solutions that drive measurable business results
Learning Operations Infrastructure
Architected scalable learning operations system including intake processes, stakeholder engagement frameworks, and performance measurement.
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Impact: Reduced request cycle time, improved stakeholder satisfaction, established data-driven decision making
Scheduler Training Transformation
Redesigned new hire training program to address critical performance gaps in healthcare scheduling operations.
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Impact: Accelerated time to proficiency, reduced scheduling errors, improved patient experience
Learning Program Performance Audit
Conducted comprehensive evaluation of hospitality training program using Kirkpatrick model, identifying strategic improvement opportunities.
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Impact: Provided actionable recommendations for program optimization and ROI measurement
Brands Impacted by my Work
Experience across industries
